Monday Allstar Show Industries COVID-19 Statement

A Tradition of Excellence since 1979!

Relaunch Policies and Procedures

OPEN TO THE PUBLIC: Monday, July 6th, 9:00am-5:30pm

PICK UP/DROP OFF FOR SALES OR SERVICE
CURB SIDE RENTAL PICK UP/RETURN

RELAUNCH POLICIES & PROCEDURES

To Our Valued Customers and Associates:
Here are some important policies and procedures for our relaunch to the public.

Our staff will be:

  • Cleaning high traffic and contact surfaces regularly during the day
  • Wearing gloves when handling cleaning all equipment coming into the building (rental equipment or service items)
  • Wearing masks if physical distancing is a challenge
  • Utilizing our boardroom or training room for meetings to ensure physical distancing, cleaned after each use, no back to back meetings to allow time for cleaning
  • Debit/credit machine to be wiped after use
  • When dealing with paperwork, we will have a cleaned pen container and used pen container

Our customers are asked to:

  • Not visit if unwell or in contact with COVID-19
  • Use the hand sanitizer provided when entering
  • Bring help to load and unload if needed
  • Follow instructions for dropping of service items and rental returns
  • Practice physical distancing and respect the barriers in place

PICK UP/DROP OFF FOR SALES OR SERVICE

  • No equipment is to enter or exit through the main showroom
  • Please leave equipment in your vehicle until all paper work has been completed
  • Instructions will be provided on how to handle the equipment at that time

CURB SIDE RENTAL PICK UP/RETURN

  • Please leave equipment in your vehicle until all paper work has been completed
  • Rental staff will then meet customer at the north, side door for all small rental loading/unloading. (The gear will be brought outside for you)
  • Customers will load and unload their own vehicles. Customer to bring someone to help them load and unload if necessary
  • Larger rentals that require the use of the loading bay, rentals staff will deal with the loading and unloading of the vehicles.  Customers to stay in their vehicle, with the engine off, while staff is loading


Edmonton - Vancouver

CONTACT an ALLSTAR LOCATION

CONTACT an ALLSTAR LOCATION

Allstar Show Industries Edmonton Location

Edmonton

Address:

10331 - 176 Street

Edmonton, AB T5S 2E4

Phone:

780.486.4000

Toll Free:

+1 800.663.4063

Email:

info@allstar-show.com

Office Hours:

Mon-Fri 9:00 - 5:30

(Closed Weekends & holidays)

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Home of Allstar Vancouver

Vancouver

Address:

1131 William Street

Vancouver, BC V6A 2J1

Phone:

604.255.5787

Toll Free:

+1 800.663.4063

Email:

info@allstar-show.com

Office Hours:

Mon-Fri 9:00 - 5:00

(Closed Weekends & holidays)

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